Following is
information to help make your appointment and experience
smoother. If you would like further
information, please contact
us.
APPOINTMENTS
Our offices are open
from 8:00 to 5:00 Monday through Friday. Appointments are
scheduled in advance. You are urged to call as early as
possible to make the most convenient appointment for you.
Upon making your initial appointment we ask that you arrive
early to complete the necessary insurance and medical forms.
In the event that you must cancel your appointment we ask
that you give at least 24-hour notice.Please bring your
insurance cards and a list of all your current medications.
In non-emergency situations,
we ask you to call our office during regular business hours
so that we are able to refer to your chart. Our staff can
answer many calls.
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PRESCRIPTIONS
You may call for prescription
refills during regular office hours. Prescriptions will
be filled in 48 hours.
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FEES
AND PAYMENTS
Our fees, based on various factors, are set according to the
prevailing rates existing in the community.
Precertification , the
services allowed, and the amount of reimbursement varies
greatly among insurance carriers. Please read your plan
carefully for the explanation of benefits.
For your convenience, we participate
with most insurance companies and will submit your claims.
Co-pays must be paid when you sign in. If you owe a balance
from a previous visit, you must pay it also. We accept Visa,
MasterCard, Discovery and American Express credit cards.
If you are having financial problems,
we will be happy to work with you to set up a payment plan.
You must ask to see someone if our billing department if you
need assistance in paying the bill.
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NON-EMERGENCIES
In non-emergency situations, we
ask you to call our office during
regular business hours so that we are able to refer to your
chart. Our staff can answer many questions.
EMERGENCIES
Emergencies will always receive priority regarless of the
time of day. After hours and on weekends the office phones
are answered by an answering service that is able contact
the physician on call immediately for emergencies. In the
event of an emergency that cannot wait for a physician to
call, we advise seeking immediate care in the closest
emergency room. The emergency room personnel will then
contact us.
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MAP/DIRECTIONS
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